IBM remains IT services market leader in India

by Editor 9/30/2008 4:26:00 PM
IT consulting jobs

IBM announced yesterday that it is still the leader on India’s domestic IT services market, with 9.6 percent of the market share in 2007, according to IT market research firm IDC.

IBM’s leading position in IT services in the country is the result of large-scale business transformation engagements, new signings across consulting and application services portfolios and growth in Integrated Technology Services, Strategic Outsourcing, and Maintenance and Technical Support.

“It is indeed a great honour to be recognized as a leader by IDC in the domestic services market,” said Nipun Mehrotra, Vice President and General Manager, Global Technology Services, IBM India/South Asia. “While organizations in India put their efforts towards the next phase of growth, they simultaneosly want to mitigate any kind of risk that may impede their growth.”

“Organizations today understand the significance of optimizing their investments in IT and viewing both IT and business strategy as a complementary piece and not isolated,” he continued. “To realize all these, they are looking up to partners like IBM who can help their business really grow and not just stop short at fulfilling some need-based IT requirements.”

“The India domestic IT services market has grown to be over $5 billion in 2007 and this growth can be attributed to the growth in number of outsourcing contracts being signed up in the country,” explained Praveen Sengar, Senior Manager Software & Services Research, IDC India. “Vendors that continue to invest in building their capabilities will find numerous opportunities to tap the rapidly growing demand for services from local customers as Indian enterprises’ IT deployments increase in maturity and complexity to meet emerging business challenges."

IBM has a wide spectre of assets worldwide which, along with the company's experience, innovative approaches and capabilities, allow IBM to effectively address specific client requirements. IBM is also able to replicate these assets for customers in India, where its leaders are creating unique and innovative solutions that address the clients’ needs. IBM Global Services closely collaborates with more than 2,000 organizations across multiple industry sectors in India.

Sandip Patel, Managing Partner and General Manager, Global Business Services, IBM India/South Asia, said: “The Indian domestic IT market has witnessed huge transformational deals lately as opposed to stand-alone services in a piece-meal fashion from multiple vendors and this trend is likely to grow as companies ride the growth wave to differentiate in the market and become players in the global economy.”

He added: “Clients want global know-how and prefer a partner like IBM so they can leverage the length and breadth of technological innovation, global industry skills, and financial strength. What separates us from the rest is our ability to combine industry insights, software, hardware and consultancy into business solutions for our clients.”

Apply for the latest IBM jobs on our IT job board.

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Detica signs deal with global insurer

by Editor 9/30/2008 4:11:00 PM
Business and technology consulting firm Detica Group plc has announced that Her Majesty’s Revenue & Customs (HMRC) has bought an enterprise-wide licence for the consultancy’s top of the line counter-fraud and intelligence product Detica NetReveal, as well as related professional services.

“As a long-standing Detica NetReveal client, HMRC’s decision to move to an enterprise licence is a fitting testament to the proven capabilities of this revolutionary product. We look forward to continuing to roll out market-leading solutions for them,” said Imam Hoque, Detica NetReveal Founder and CTO.

Detica NetReveal is designed to uncover fraud and broader criminal networks and help the government, large financial institutions, enforcement and intelligence services detect the hidden relationships in their data.

Detica, market leader in fraud detection, has already worked with such organizations as HMRC, HSBC and the UK’s Insurance Fraud Bureau.

Andy Cobb, Director of Business Development for Detica NetReveal, said: “Our continued emphasis on developing powerful models for detecting financial crime across all insurance lines is reaping substantial benefits for insurers across the industry and brings particular benefits to global players as they standardise on a single resilient solution.”

Browse the latest Detica jobs on our job board.

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Indian IT firms go for overseas acquisitions

by Editor 9/29/2008 4:47:00 PM
Indian IT company HC Technologies has trumped a bid from Infosys Technologies, offering £441.1 million in cash for Axon. If Infosys wishes to stay in the running, it needs to counter the bid within 45 days.

India’s second largest provider of software services has asked Axon shareholders not to make any definite decisions on the counter offer yet and wait for an announcement.

Following Infosys Technologies and HCL Technologies’ bids for the Surrey-based consultancy, Indian information technology firms are expected to make at least six similar acquisitions in the next 12 months.

Credit Suisse analysts say that more than half of the 11 IT companies that provide revenue guidance may not achieve their target this year. The new estimates are lower for Infosys, Satyam and Mindtree. Economist do not think that the worst period has started yet, which could translate into a longer period of slowdown for the firms.

Forrester India analyst Sudin Apte points out that there is a flip side to the situation, saying that, since valuations are low, Infosys, HCL and other IT companies will try to “buy the top line to meet guidance figures.”

He adds: “We will be surely seeing more such acquisitions as companies see a dip in client business. Besides the SAP practice, the IT sector will see more such sizeable ticket acquisitions in verticals such as retail, healthcare, telecom, and media.”

Hanuman Tripathi, CEO and managing director of Infrasoft Technologies, agrees: “Opportunity of covering the gap expected in the financial guidance and lower PE multiples already given, there could be certain large-scale western buy-outs that Indian software companies may opt for before March 2009.”

Indian IT firms have climbed up the value chain in recent years and are now competing with such global giants as Accenture, IBM and Hewlett-Packard (EDS). The boost in value has been effected in part by the acquisitions, which provided the Indian companies with “complementary skills, added capability besides business transformation (when IT becomes a critical part of the business model) capabilities,” explains Apte.

Infosys Consulting has been increasing investments and is currently in the red. The deal with Axon would help boost the company’s revenues.

Axon’s revenue comes primarily from SAP implementation services (about 80 percent) and high-end consulting (about 20 percent). The buy-out is expected to improve Infosys’ margin from the current 15-20 percent, because some of the work can be outsourced, and also to help Infosys’ operations in Europe.

The Axon deal will also bring around 2,000 employees to whichever Indian IT firm acquires it. Axon employees are very skilled at business consulting and transformation and have a lot of experience to bring to the table.

Both Infosys and HCL stand to profit from the acquisition. If HCL gets Axon, it will become the 12th biggest global provider of SAP implementation services. Infosys, on the other hand, will leap to the 10th position if it counters the bid successfully.

To browse and apply for the latest IT consulting jobs, please visit our job board.

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Celerant appoints Hanover to provide corporate comms

by Editor 9/29/2008 4:44:00 PM
Management consulting firm Celerant Consulting has appointed the agency Hanover to provide it with corporate comms. Hanover previously worked with Celerant on an informal basis, but will now work on a retained basis.

Hanover’s job will include demonstrating the consulting firm's expertise in the energy, private equity and telecommunications sectors.

Charles Lewington, managing director at Hanover, said:

“The current challenging economic climate provides us with the ideal opportunity to do so, as increasing operational efficiency and delivering measurable value from consulting is now a key focus for businesses across all sectors.”

Established 20 years ago, Celerant has grown into the largest independent specialist firm in the field of operations management. It has competed a total of 700 projects in 98 countries worldwide over the decades and, in 2007, it delivered over $1 billion in sustainable savings for its clients.

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Accenture posts strong results for the fourth quarter and fiscal 2008

by Editor 9/26/2008 4:46:00 PM
IT consultant jobs,IT careers,consulting
Accenture chalked record revenues for both the fourth quarter and fiscal year 2008 in spite of the current state of the economy.

Accenture’s revenues increased 17 percent (in U.S. dollars), to $6 billion, in the fourth quarter, the company reported earlier today, while its annual revenues rose 19 percent, to $23.39 billion.

Operating income rose 22 percent in the fourth quarter and the operating margin expanded 50 basis points compared with the same period last year.

The company’s consulting business brought in net revenues totalling $3.61 billion, which is 19 percent more than in the fourth quarter of 2007. The outsourcing unit reported $2.39 net revenues, a 15 percent rise compared with Q4 in 2007.

New bookings in the fourth quarter amounted to a record $7.67 billion, 8 percent more than in the same period in 2007. Consulting new bookings totalled $3.63 billion, or 47 percent of all bookings in the fourth quarter, while outsourcing contributed $4.04 billion, or 53 percent of all the bookings.

Consulting net revenues for fiscal 2008 were $23.39 billion, a 19 percent increase compared with 2007, and outsourcing operations brought in $9.27 billion, 18 percent more than in fiscal 2007.

William D. Green, Accenture’s chairman & CEO, said:

“We’re very pleased with our strong fourth-quarter and full-year performance, which demonstrates our ability to deliver outstanding results, even in challenging economic conditions. We had record bookings and maintained our focus on operating discipline. We generated significant cash flow, we have no debt, and our balance sheet is rock-solid. We continue to return cash to shareholders through our fourth annual cash dividend and the repurchase of $2.3 billion of our shares during the year."

“We have continued confidence in our business, given the momentum we have from our fourth-quarter and full-year performance. With the uncertainty in the economic environment, we are even more focused on closely managing our business — through careful planning, operational discipline and superior execution — to ensure that we continue to perform and deliver value to our clients and shareholders.”

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Capgemini teams up with Oracle to enhance telecommunications industry transformation

by Editor 9/26/2008 4:42:00 PM
Global consulting firm Capgemini has announced the launch of a new transformation solution for the telecommunications sector, one that will leverage Oracle’s Application Integration Architecture (AIA) for Communications framework.

Capgemini’s Communications Transformation Platform (CTP) is the first solution to offer the telecommunications industry an end-to-end transformation approach that adheres to the industry standard guide for business processes. CTP was designed to help operators carry out specific business strategies and allow the client to focus on the transformation strategy rather than the technology that supports it. It is supported by Capgemini’s delivery centres in Paris, Atlanta and Bangalore.

Oracle’s Application Integration Architecture provides pre-built, mission-critical, extensible business process integrations across the Oracle Communications application suite. The new and enhanced Telecom Operations Map (eTOM) and Oracle AIA for Communications provide an integrated set of systems and operational processes across Oracle Communications and third party applications.

Greg Jacobsen, Global Leader for the Telecommunications, Media and Entertainment Practice for Capgemini, says:

“Capgemini and Oracle are working together to enable transformation in the telecommunications industry, answering the call for more cost efficient and value-adding operating systems, through the utilization of a comprehensive mapping of business processes and reusable IP assets.”

“Like Capgemini’s Communications Transformation Platform, Oracle’s AIA framework has been developed with the goal of transformation in mind allowing flexibility, extensibility and maximizing productization. We are glad we can offer clients the process and industry experience of Capgemini coupled with the scalable technology platform and productized integration of Oracle.”

Bhaskar Gorti, Senior Vice President and General Manager, Oracle Communications, adds:

“Capgemini’s CTP and Oracle’s Application Integration Architecture are aligned on approach and philosophy and can deliver fundamental business model change and enterprise-wide operational and time-to-market advantages.”

“CTP, backed by Oracle’s productized integration approach across its application suite can bring the necessary depth and breadth of operational process improvements that a telecommunications operator needs to create and execute a transformational program.”

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Hays Information Technology survey: most valued skills in IT recruitment

by Editor 9/25/2008 4:43:00 PM
UK’s leading IT recruitment consultancy Hays Information Technology has released the results of a new survey.

Hays Information Technology polled senior professionals across public and private sectors in the UK to find out what personal and professional skills they were looking for in IT job candidates.

The two primary factors in the recruitment of middle and senior IT management, the survey shows, are strong business awareness of both IT and non-IT issues and leadership skills. Also high on the list are the ability to apply strategy to the wider business and having strategic focus, strong technical and industry knowledge.

“You need a proven track record and be up to date with the direction of technology. But you need to think strategically, give clear direction and engage with people,” says James Lloyd-Townsend, managing director of Hays Information Technology.

The results also showed that, while the majority of employers are satisfied with their IT management teams, more than 25 percent are looking for new IT staff and six out of 10 plan to recruit new talent over the next 12 months.

Find the latest IT consulting jobs on our job board.

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IT professionals need business skills

by Editor 9/25/2008 4:36:00 PM
The IT job market today does not guarantee success to IT professionals who only have technical skills to offer to their potential employers. Company leaders now want their IT staff to have a solid grasp on the company business as well as the firm's customers and clients. Chief information officers are no longer the only IT staff who need to understand the business. Other IT professionals, especially those who wish to progress in their field, must know how to align the IT to business goals and clients’ needs.

Ian Ide, partner at the New York technology unit of recruitment firm Winter, Wyman, says: “It’s not technology first, business second anymore.”

“If you’re working on e-commerce for Gucci or Amazon, you have to understand how that world works; if you’re building an accounting or other type of internal application you have to be able to interface with the business units to know what to build; if you’re building the company website you need to understand the consumer and the interface… we see the need for business knowledge across the board for IT professionals.”

Recruiters in industries that use their own specific business processes and jargon are more likely to look for job candidates who possess the necessary industry-specific knowledge. It is this growing integration of business and technology that keeps a number of IT jobs from being sent offshore. Finding the right IT professionals for these positions, however, can be quite a challenge.

“There’s been a trend over of the last couple of years to leave the IT positions open, sometimes for three to six months, in order to find the right person,” says Peter Woolford, market manager at Kforce Inc., a staffing firm in Boston.

Some companies even go so far as to ask all their employees to educate themselves about each department. Litle & Co., a payment processing firm in Massachusetts, for instance, requires that all of its employees attend Litle University so that they are able to move between IT and business operations effortlessly. 

“We train our developers on both the business side and the engineering side. We mandate that our engineers understand our business so they build better code,” says Jason Pavona, vice president of product management at Litle. “But it means our engineers must have an understanding of our business, our merchants and our customers.”

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Booz & Company to make a comeback in India

by Editor 9/24/2008 4:56:00 PM
Booz & Co., a leading global consultancy, has decided to return to the Indian market eight years after it had shut down business operations in the country to pursue opportunities in more developed markets.

Booz India CEO Suvojoy Sengupta, who has relocated to India with several other consultants, says:  

“Ten to 12 years ago, few companies understood what consultants could bring in. The market has evolved since then. Today, they understand what consultants can do in handling any kind of discontinuities.”

The perception of consultants has changed in the country over the last decade, Sengupta says, and most Indian companies have either used or considered using consultants by now.  

Booz global CEO Shumeet Banerji, who was part of the company’s India team in the mid-1990s, says:

“The Indian market has matured dramatically since I was last here. Indian companies now have confidence. They have a global agenda and they have access to efficient capital.”

Booz Allen was one of the first companies that entered the Indian market in the 1990s, along with the Boston Consulting Group and McKinsey. Their clients included Tata Steel, IDBI, LIC and Asian Paints. In 2000, however, company leaders decided to focus on the more developed markets, those in Europe and North America.

Booz & Co. principal Piyush Doshi explains: “The market then was in an early stage of evolution. It was fairly small. Since 2003, there has been a shift in momentum and growth in sectors like telecom, insurance, infrastructure and retail.”

Booz & Company, the management consultancy spun off from Booz Allen Hamilton in July 2008, will open an office in Mumbai tomorrow. The company plans to employ 100 staff in India in the next three years.

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100 Best Companies in 2008 – Working Mother Magazine

by Editor 9/24/2008 4:50:00 PM
Working Mother magazine has released the list of the 100 best companies in terms of support they offer to working mothers.

The factors that the magazine considered when ranking the companies included flextime, telecommuting, parental leave, backup child care, and other family-friendly benefits.

There are four newcomers to the Best 100 list this year: Bain & Co., Dell, FINRA and Moffitt Cancer Center.

Deloitte is one of the companies that have been on the list for 15 years and have now been inaugurated to the Working Mother’s Hall of Fame.

Here are the 10 most family-friendly companies in 2008, in alphabetical order:

  • Abbott
  • Baptist Health South Florida
  • Bristol-Myers Squibb
  • Ernst & Young
  • IBM
  • KPMG
  • The McGraw-Hill Companies
  • Pillsbury Winthrop Shaw Pittman
  • PricewatershouseCoopers
  • S.C. Johnson & Son

To download the complete list, visit the Working Mother magazine website.

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