The Art of Selling Consulting Services – seminar scheduled for November 7th

by Editor 10/31/2008 2:54:00 PM
consulting jobs,consultant jobs
Top-Consultant's most popular seminar for consultants, The Art of Selling Consulting Services, is back by popular demand. The Top-Consultant team have scheduled an additional 2008 date for all consultants who want to fast-track their careers and increase their success in selling consulting services.

The ability to sell consulting services is the main career challenge for all professionals in the consulting sector, especially in the present economic climate. The seminar is designed to help consultants bring in new businesses to their firms and stay on the promotion track in the current market conditions.

More than 700 consultants have already taken the sales training course, including those employed at such firms as PricewaterhouseCoopers, Deloitte, Capgemini, SAP Consulting, and A. T. Kearney.

For details on the seminar and to apply, please visit

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SAP joins The Open Group as Platinum Member

by Editor 10/31/2008 2:49:00 PM
German business software company SAP has joined The Open Group as a Platinum Member of the organization.

The Open Group is a vendor-and-technology-neutral consortium focused on open standards and global interoperability within and between enterprises. Other members include such IT industry leaders as EDS, HP, IBM, HSBC and NEC.

Sascha Kuhlmann, global lead, EA Program, SAP, said: “SAP is actively working to drive greater alignment between business and IT through its SAP(R) Enterprise Architecture Framework methodology, which is more flexible and better integrated with current applications and helps organizations adopt SOA.Our extended participation within The Open Group will enable our customers to develop a holistic blueprint across their landscapes based on solutions from SAP and other vendors. We will continue our active involvement in the ongoing development of TOGAF(TM) and the IT Architect Certification (ITAC) program. ITAC, in our view, is tomorrow's standard architecture certification, akin to what PMI is for the program management community today.”

SAP's long-term customer Valero has already created an Enterprise Architecture (EA) team. "EA enables us to react more effectively to our business needs," said Nayaki Nayyar, vice president of Enterprise Architecture and Technical Services at Valero. "SAP's expanded partnership with The Open Group, along with the Business Transformation Consulting group of SAP Consulting and SAP's reference content, can help support more seamless integration between our business and IT landscapes."

SAP will take part in The Open Group’s Architecture Forum and help drive development of TOGAF, the standard for developing information systems architecture. TOGAF is used by over 80 percent of the Forbes Global Top 50 and more than 7,500 experts have been certified on the standard across the globe.

SAP will refine its own architecture methodology as well as contribute the company’s perspective and experience to TOGAF.

Allen Brown, president and chief executive of The Open Group, said: “We are very pleased to welcome SAP into The Open Group as a Platinum Member. The company’s interoperability efforts parallel The Open Group’s and we very much value their history and global influence. We look forward to the expertise of their vast network of enterprise architects supporting efforts toward achieving Boundaryless Information Flow ™ through open standards and global interoperability.”

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Capgemini selected for service transformation programme by West Sussex Council

by Editor 10/30/2008 3:38:00 PM
IT consulting firm Capgemini has been selected by the West Sussex County Council for its partner in the next stage of the West Sussex' fundamental service review programme. The programme is a large scale transformation with the goal to make the Council the best public sector organisation in the UK.

Capgemini's contract covers all three aspects of the programme: transformational change, operational service improvement, and IT.

The consulting firm will deploy a team of change management, business process and IT specialists to collaborate with the Council's business change team and employees across Council directorates on accelerating the ongoing transformation programme which has already made a positive impact on cost efficiency.

“Although external assessments say we are a top performing council and improving strongly, we are determined to turn ‘good’ into ‘great’ because that is what the residents of West Sussex need and deserve,” said Mark Hammond, Chief Executive of West Sussex County Council. “We are confident that Capgemini, with their impressive track record in local government, are the right partner for this stage of our transformation programme. We like their collaborative style of working, and their joined-up service that links change management, business process improvement and IT, and we look forward to a close and effective relationship.”

The aim of the next phase of the transformation programme is to achieve genuine customer-led services through efficient delivery in order to reduce costs. The Capgemini team will be helmed by Diane Ashby, the Council's Director of Business Change.

Graham Colclough, Global Vice President of Cities and Regions at Capgemini, said: “The Council has already achieved much success with its transformation programme to date, and we are delighted to be working with them to build on that success. We share their vision of delivering public services that are truly customer-centric - personalised, flexible, efficient, responsive and inclusive. This is a strategically important opportunity for Capgemini to make a significant difference across all Council operations, and we look forward to working in close collaboration with the Council to help turn their vision into a reality for the people of West Sussex.”

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Deloitte offers a more optimistic view in Global Economic Outlook Q4 report

by Editor 10/30/2008 3:24:00 PM
The global economy remains at substantial risk, but the speed and size of the various governmental rescue efforts bode well for a recovery in the not-too-distant future — this from the Deloitte Touche Tohmatsu global economic outlook 4th quarter report. Written by five Deloitte global economists, it predicts that, although developed country economies will continue their serious downturns, the massive infusion of government money should restore activity to the credit markets and set the stage for recovery. Emerging countries will feel the negative effects of this downturn.

The report looks at the historical precedent of financial crises in Norway, Finland, Sweden, and Japan in the 1990s, as well as the United States during the savings and loan crisis. It suggests that bank recapitalization can be beneficial to economies and that the financial burden on taxpayers is not necessarily onerous. Yet the report also notes that economic downturns triggered by financial crises tend to be deeper and longer than those that start for other reasons.

“Unlike some past financial crises, this one resulted in a rapid and massive governmental response on both sides of the Atlantic,” said Dr. Ira Kalish, Director of Global Economics, Deloitte Research. “Thus, there are reasons we can be cautiously optimistic about the medium-term outlook for the global economy.”

The report offers a long-term view, suggesting impacts in multiple business sectors. “The credit crunch is part of a long-term restructuring of the economy,” said Kalish. “The result will see a shift in the U.S. economy away from a consumer-driven import base to an export-based economy. Asia on the other hand, will develop as more consumer-based economies. This creates opportunities and challenges for business across industry sectors.”

“In the United States, recapitalization of banks will help to revive credit market activity,” continued Kalish. “Eurozone banking consolidation will have a positive long-term impact on European capital market efficiency. Finally, the emerging economies of Russia, India, and China, while slowing, will remain important drivers of global growth.

“Once economic recovery resumes, inflation will be a significant challenge in many countries, with some like India and China already walking a tight rope. The longer it takes for countries like these to address inflation, the more difficult it will be to suppress future inflationary pressures.”

Offering a closer look at the impact of the volatile price of oil, Kalish said, “A drop in oil price could partially offset the negative impact of the credit crisis. However, relatively elevated oil prices will negatively impact production.” The OECD predicts this impact on growth to be greater in the U.S. due to its high reliance on energy and weaker currency (at US$120.00 per barrel, -0.21- -0.51 and -0.06- -0.2 percentage points in the United States and Euro Zone growth respectively).

Country findings:

• Brazil faces a slowdown in growth due to lower commodity prices and reduced demand for manufactured exports. The country will probably resume moderate growth once the global economy eventually recovers.

• In China, the outlook is hazy, with GDP slowing and the Chinese government balancing as best it can both rising inflation and slowing growth.

• India faces slower growth. Longer term, the outlook will depend on the government’s ability to invest in infrastructure.

• In Japan, our best guess is that the downturn will be short-lived and the recovery will be relatively robust.

• Russia faces the perception of risk on the part of foreign investors. Excessive dependence on oil is but one of several factors that pose future problems for Russia.

“This report is meant to provide a strategic perspective about the economy for the business community,” explained Kalish. “In the current environment, it is important for companies in both developed and emerging countries to understand the risks they face and the potential impact on their business strategies.”

Download the full report: Deloitte Global Economic Outlook: 4th Quarter 2008

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Capgemini wins industry recognition as a technology and consulting leader

by Editor 10/29/2008 3:06:00 PM
Capgemini, a global leader in technology, consulting and outsourcing services, has recently been acknowledged as a leading services provider in North America by several top industry organizations, including InformationWeek, CRM magazine, and VARBusiness Magazine.

Industry recognition illustrates the consulting firm’s leadership in the consulting industry, innovative use of technology, and growth in system integration services.

At CRM magazine’s 2008 CRM Market Awards, honouring vendors, consultants and end-user companies, Capgemini was named a leader in the Consultancies division.

David Myron, editorial director of CRM magazine, said: “CRM magazine is pleased to present the 2008 CRM Market Awards to those companies and individuals who are raising the bar in their customer relationship initiatives. These efforts are helping companies streamline business processes, maximize profitability, and provide more value to customers.”

Capgemini was also recently ranked No. 145, up 103 spots from last year, on the InformationWeek 500 list for the third successive year. The list acknowledges the most innovative users of business technology strategies, investments, and practices and is the one of the most extensive sources of industry-specific IT budget information.

VARBusiness Magazine ranked Capgemini at number six among North America’s top providers of hardware and software services by annual revenue.

Capgemini chief executive Lanny Cohen said: “It’s always an honour to be recognized by such highly regarded industry organizations, but these accolades reaffirm the commitment Capgemini has to matching first-class consulting services with innovative technology platforms, and delivering this excellence to our clients. Capgemini is committed to working collaboratively and innovatively with our clients to help them understand the convergence between business and technology and use these insights to solve industry specific issues.”

Find the latest Capgemini jobs at

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Graduate job market will be more difficult in 2009

by Editor 10/29/2008 3:02:00 PM
The graduate job market will be more difficult for students who leave university in 2009, writes the Economist. As a result, more graduates will probably opt for a gap year as the number of graduate jobs stops growing.

“In 1992, when unemployment reached its highest level since the early 1980s, more than 30 percent of students went straight back into higher education after graduating,” said Mike Hill, chief executive of Higher Education Careers Services Unit. Now, Hill believes that universities will witness a similar resurgence of postgraduate students who have put off their job hunting in the current market.

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Job Market

Accenture to design and deploy Kansas state financial system

by Editor 10/29/2008 2:57:00 PM
The state of Kansas has awarded Accenture a three-year, $26.2 million fixed-price contract to design and implement a new statewide financial system. Accenture was selected following a competitive procurement for a qualified systems integration consultant to team with the state on this initiative.

Under the contract, Accenture is tasked with implementing Oracle’s PeopleSoft version 9.0 in areas including financials, procurement, projects, grants, and data warehousing. The new system will replace an 18-year-old financial system and be integrated with PeopleSoft HCM, which was implemented for Kansas by Accenture in the 1990s.

“The new system is designed to deliver better financial information for state decision-makers, improve efficiency through re-designed business processes and consolidation of duplicative systems, and provide a more transparent approach to state financial data,” said David Moskovitz, managing director of Accenture’s U.S. state and local practice. “Accenture has helped many states modernize their technology and implement new financial management systems, and we are excited to take on this much-needed initiative with Kansas.”

Accenture will lead a team that includes Oracle Consulting and CedarCrestone.

Find the latest Accenture and Oracle jobs on our IT job board.

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Indian IT firms increase contractual hiring to beat US crisis

by Editor 10/27/2008 4:29:00 PM
In the wake of the US economic slowdown, India's big IT firms have increased hiring on a contractual or temporary basis. Consequently, the demand for short-term staffing agencies has gone up, while IT professionals who have been benched for a long time are accepting short term jobs, even those that come with a lower salary, according to representatives of temporary staffing companies.

IT firms are increasingly engaging with IT professionals on a per-project basis because, even though Indian businesses still hold key IT projects, the future demand is anything but certain, says Latha Rajan, director of Ma Foi Consultants, India's largest staffing firm.

Once the project has been completed, companies can decide whether or not to keep the temporary employees who were in charge if implementing it. The temporary IT staff, however, are not being assimilated into companies. “Instead, the period of the contract is getting extended. Permanent absorptions are clearly not happening,” says Rajan.

Since permanent jobs are difficult to come by, IT professionals will often accept temporary ones. As a result, the job offer conversion ratio has improved. A year ago, if five offer letters for temporary IT positions had been sent, only one person would join. “Today, for every five temporary offer letters rolled, 2.5 persons are joining,” says Mr. Rajesh A.R., vice-president of Teamlease Services.

Mr Kishore V.N., Managing Director, Datacore Technologies, shares similar results: “For us, the offer conversion ratio is up to 65-70 percent, from 40-45 percent about four quarters ago.”

IT professionals most likely to accept these jobs are either permanent IT employees who have spent six months or longer on the bench at their firm or recruits whose joining dates have been delayed.

Temporary IT jobs have their advantages, too. Teamlease vice-president Rajesh says: “Several employees who have been retrenched from mid-cap companies want to have the experience of working with tier-one companies, and hence many of them do not mind working on a temporary basis.”

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IBM signs outsourcing deal with German machine manufacturer

by Editor 10/27/2008 4:25:00 PM
IBM has signed a seven-year outsourcing contract with German machine manufacturer Pfleiderer AG.

Under the terms of the contract, IBM will provide application hosting and management services out of Germany and Canada for all SAP systems in Pfleiderer's worldwide locations. The flexible IBM SAP Application Delivery Center Model will allow the German company to use and pay for services according to its needs.

The pricing model and modular services are designed specifically for Pfleigerer and the solution is flexible and perfectly aligned to the company's requirements.

Klaus Vogl, Group CIO of Pfeiderer AG, said: “By centralizing our IT activities, our processes can become more efficient and more flexible. IBM is a globally integrated service provider and is the optimal partner for us to support our global growth strategy.”

The German company could save millions of dollars by consolidating the SAP environment and optimising SAP Application Maintenance, while its employees will benefit from country specific support by IBM Application Management Services.

Christian Till Roga, director of outsourcing sales at IBM Germany, said: “The requirements for an international, medium-sized corporation constantly increase and change. With our global delivery capabilities, we can meet the needs of our stakeholders and react to individual demands. With its new IT infrastructure, Pfleiderer AG will be prepared for the future.”

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Consulting News | IBM | SAP

Capgemini standardizing on BMC's Business Service Management platform

by Editor 10/27/2008 4:24:00 PM
Enterprise management solutions provider BMC Software has announced that IT consulting firm Capgemini is standardizing on BMC’s Business Service Management (BSM) platform, including full implementation of the BMC IT Service Management Suite v7 and BMC Service Automation solutions.

The consulting firm chose BMC Software to help it respond to the growing complexity of distributed IT environments and its clients’ increasing dependence on IT services. BMC Software’s industry-leading BSM platform is designed to optimize data center resources, reduce operating cost and improve business agility through efficient IT processes.

Capgemini’s full deployment of BMC IT Service Management will enable the global professional services and outsourcing giant to consolidate multiple service locations across the globe into two central hubs located in Europe and the United States, resulting in improved service desk productivity and drastically lower costs.

“BMC’s Business Service Management platform delivers broad and powerful capabilities that will enable Capgemini to eliminate a lot of complexity from our IT infrastructure, ultimately providing dramatically improved service support to our internal customers and external clients,” said Brian Bodsworth, Capgemini’s Chief Technology Officer for Global Outsourcing.

The addition of BMC BladeLogic Operations Manager has allowed Capgemini to manage the entire lifecycle of servers and applications – from inventory, provisioning, configuration and change control to continual compliance – eliminating the need for error-prone and resource-intensive processes, which has resulted in nearly an 80 percent reduction of personnel-related support costs.

“Deploying BMC Service Automation solutions took less than three months,” continued Bodsworth. “It was a very fast, very straightforward implementation, and we have already seen the benefits. We have seen massive reductions in the time spent server auditing and patch checking, dropping from 45 hours to one hour per month. The time spent doing fault diagnostics has improved from 37 minutes per server to three minutes. The number of cycles that we have been able to refocus on client service and revenue-supporting services is a double win for Capgemini – not only do we save that time, but we can use it to create new services for the business that haven’t existed before.”

BMC IT Service Management -- the industry’s first service desk offering to obtain ITIL® Version 3 PinkVERIFY™ certification from leading ITSM education and consulting provider Pink Elephant -- enables Capgemini to present performance statistics back to clients in a timely manner, ensuring effective communication of delivery against agreed service level agreements. As a result of the consolidation efforts, customers with contracts spanning multiple geographies will rest easy with the assurance of a standardized service solution and guaranteed service delivery.

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