Accenture and Steria win major public sector contract in Norway

by Editor 1/20/2009 3:25:00 PM
IT consulting firm Accenture and IT services company Steria were selected by the Norwegian Public Service Pension Fund as uts system development partners in association with the recently agreed pension reforms. The contracts are expected to be worth over € 32 million (16 million each).

The two IT services firms will develop a new systems portfolio for the Norwegian Public Service Pension Fund (Statens Pensjonskasse), which will include implementing the pension reforms and migration to a new platform.

The project is scheduled to run from January 2009 to 2011, with the possibility of a further 12-month extension. Over 100 employees from Statens Pensjonskasse, Accenture and Steria will be engaged on the project from the early months. Around 60 of these will be consultants. Steria will provide expertise in Scum and agile systems development, user friendliness, Java development, data warehousing and process flow. Accenture will provide consultants with expertise primarily within the areas of pensions, Java development, integration, security and the existing specialised systems.

“Accenture and Steria will each deliver their own sub package, while at the same time working closely with each other and with the Norwegian Public Service Pension Fund (Statens Pensjonskasse) - under the same roof at the project office in Oslo. Close and healthy consultation is one of the most important success criteria for the project,” said Finn Melbø, Managing Director of Statens Pensjonskasse.

“This pension reform work will make Statens Pensjonskasse one of the most exciting places to work in the public sector over the next few years,” he added.

Kjell Rusti, Managing Director of Steria in Norway, said: "Steria has worked with systems development based on agile methodology in the public sector for many years, experience that we look forward to leveraging when implementing the PERFORM project. The agreement confirms Steria as most highly qualified supplier of choice to the most demanding organisations."

Accenture Norway Managing Director Nils Øveraas added: "Working with Statens Pensjonskasse and on other large and demanding ICT projects in the public sector over the past few years has enabled us to build up a tremendous amount of experience and expertise related to the pension reforms in The Norwegian Labour and Welfare Administration (NAV). We look forward to utilising this know-how in partnership with Statens Pensjonskasse and Steria to deliver the largest ever agile ICT project in Norway."

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Bluewolf selected as leader in “Best Use of Technology in Customer Service"

by Editor 1/20/2009 3:23:00 PM
Bluewolf, a leading Software as a Service, Open Source and Cloud Computing consulting company, was selected as a finalist for the “Best Use of Technology in Customer Service” in an international competition acknowledging excellence in sales and customer service, the Stevie Awards.

With eight years of SaaS experience and more than 3,500 customers, Bluewolf is defining a new style of consulting based on its Agile Consulting model that guarantees success and delivers on the promises of Cloud Computing. In addition to SaaS consulting, Bluewolf is a leading provider of Remote Database Administration. Bluewolf clients include Dow Jones, ADP, General Electric, and Fox Interactive Media.

"We are thrilled to be recognized as a finalist by the Stevie Awards, we pride ourselves in providing the best customer service in the industry," said Corinne Sklar, vice president of marketing, Bluewolf. "With our unique Customer Success Guarantee™, we maintain a truly interactive relationship with clients and guarantee our work. Instead of reading documents, clients get working prototype answers to their needs in rapid fashion, showing users how the application functions as each new layer of functionality is added. What's more, if Bluewolf isn't every bit as good as we say we are - we pay for the project."

More than 500 entries from companies of all sizes and in virtually every industry were submitted to this year's competition. The Stevie Award winners across the categories will be announced during a gala awards dinner at Caesars Palace in Las Vegas on Monday, February 9.

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IBM and SAP announce first joint software project: Alloy

by Editor 1/20/2009 3:01:00 PM
IBM and SAP have announced the planned March release for their first joint software product called Alloy(TM). At Lotusphere, IBM and SAP showcased successful early results of this product with several customers, including Colgate-Palmolive and Arla Foods.

Alloy connects IBM Lotus Notes software with SAP Business Suite to get people to the core of their business. Alloy is a new style of software application that presents information and data from SAP applications in the context of what millions of business users are familiar with -- the Lotus Notes collaboration software desktop. This will make it easier for professionals to do their jobs and enhance the investments they have made in their SAP applications.

"We expect the new Alloy software from IBM and SAP to help us drive down IT management costs and boost productivity by allowing employees easy access to SAP reports, procurement, data and product life cycle management tools directly from their Lotus Notes e-mail," said Tom Greene, CIO, Colgate-Palmolive.

"Alloy will enable our senior management immediate access to critical information residing in our SAP system directly from Lotus Notes," said Claus Qvistgaard, senior director, Arla Foods amba, Global IT. "This will enable them to improve the quality and timeliness of their decisions, leading to superior business outcomes for Arla Foods."

IBM Lotus and SAP have thousands of mutual customers who have been asking for the functionality that Alloy will provide. The majority of IBM's top 100 customers also use SAP offerings.

"In today's challenging business environment, companies need to identify and respond to operational changes more quickly," said Bob Picciano, general manager, IBM Lotus Software. "Tools that provide business people with seamless access to expertise, processes and information streamline work and improve productivity. Alloy by IBM and SAP is designed to help individuals and companies work more efficiently to produce better business outcomes."

For more than 35 years, IBM and SAP have collaborated to bring joint customers offerings to improve business efficiency at more than 13,000 client sites for millions of users.

"In today's economy, more than ever, our customers want to maximize the value derived from their existing investments," said Michael Reh, senior vice president and general manager, SAP. "Joint Lotus Notes and SAP customers can do that by leveraging Alloy. With Alloy, organizations can bring people, processes and information together in one place for business users thereby increasing adoption and providing opportunities to further improve return on investment on the technology solutions that run their businesses."

Alloy supports SAP workflows, reporting and analytics, and the use of roles from within the Lotus Notes client. The product ships with a set of standard workflows and reports. These standard elements may be customized using standard Lotus Domino and SAP tools to reflect a company's unique processes. IBM Global Business Services, SAP practitioners, Lotus Domino Business Partners and other global and regional systems integrators will be available to customize Alloy. Alloy implementations will take advantage of the collaborative and off-line capabilities inherent in Lotus Notes and Domino products.

The initial release will be sold by both companies.

SAP Business Suite is a comprehensive family of adaptive business applications, providing best-in-class functionality built for complete integration, industry-specific capability, unlimited scalability, and easy collaboration over the Internet. Individually, SAP Business Suite applications help customers manage their most critical business processes. Collectively, they form a tightly integrated suite that adds value to every facet of large and small organizations, including banks, hospitals, retail establishments, government agencies and a variety of other businesses, and their external value chains.

Lotus Notes and Domino enterprise collaboration software transforms the inbox into an integrated workspace. It brings together email, calendar, instant messaging, productivity tools such as IBM Lotus Symphony, collaborative applications, and the ability to build and deploy customer business or third-party applications, including help desk, customer relationship management, sales force, discussion forms and blogs.

Celebrating their 20th anniversary in 2009, Lotus Notes and Domino products have 145 million licensed users worldwide. Companies of all sizes, industries and technology lineages are embracing the latest version as the most comprehensive and versatile open collaboration platform they have used.

For more information on Alloy: For more information on SAP, SAP Business Suite, sales and customer support contact information, and legal guidelines related to this announcement, please visit or

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Accenture wins seven-year application outsourcing contract with Dutch bank

by Editor 1/14/2009 4:58:00 PM
IT consulting firm Accenture has won a seven-year application outsourcing contract with Van Lanschot Bankiers, the oldest independent bank in the Netherlands. Under the terms of the multi-million dollar deal, Accenture will develop and maintain the Dutch bank's overall core banking applications, including asset and risk management and credit services.

The IT consultancy will also help the bank redesign its IT process in order to optimize its IT services and reduce IT spending.

Accenture will provide development, implementation and ongoing maintenance services for Van Lanschot Bankiers’ new and existing applications, including customer relationship management, internet, management information systems and back-office applications. The services will be provided through Accenture’s Global Delivery Network, which includes more than 50 delivery centers across five continents.

The deal is part of Van Lanschot Bankiers' IT transformation project, started under the bank's business transformation program with the aim to improve operational efficiency and customer service.

Hervé Auchère, a senior executive in Accenture’s Financial Services group, said: “Process and technology complexities are often the main reasons that IT organizations come up short in supporting overall business strategies. By initiating this IT transformation program and outsourcing its application maintenance and development to Accenture, Van Lanschot Bankiers will be able to create a simpler and more agile IT function which will help the bank deliver business value and achieve high performance.”

Find the latest Accenture jobs on our consulting job board

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IT goods and services to decline in 2009 – Forrester

by Editor 1/14/2009 4:55:00 PM
A new forecast from Forrester Research suggests that global purchases of IT goods and services will decline by three percent to $1.66 trillion in 2009. For comparison, IT purchases increased eight percent in 2008, marking seven successive years of growth in the sector.

Forrester Research vice president Andrew Bartels said: “Our forecast for 2009 rests on the assumptions that the economic recession in the US and other major economies will start to end in the second half of 2009. For IT vendor strategists, the global IT market will be a gloomy one in 2009, with prospects of improvement in 2010. Unlike in past years, there are no significant growth markets to offset the weak ones.”

When measured using a mix of local currencies, the picture is a bit better, with global growth of 2.5 percent projected for 2009. Regionally in the relevant local currencies, US purchases of IT goods and services will grow by 1.6 percent in 2009; purchases in Western and Central Europe will be 1.3 percent higher than in 2008; Eastern Europe, the Middle East, and Africa will see five percent growth; and Asia Pacific purchases will rise by three percent. However, when all of the regional numbers are equated to US dollars, there is a sharper slowdown in IT spending globally.

The report highlights currency fluctuations as another key factor driving the global IT market and having a negative effect on US vendors in particular. “The fact that 2009 IT purchases growth is so much weaker in US dollars than in local currencies means US vendors with significant overseas business will feel a double dose of pain, as both the economic environment and currency market will work against them for much of 2009,” said Bartels.

2009 Global IT Spending Outlook By Sector

• Software investment will do better than the average. Forrester projects global purchases of software products will be $388 billion in 2009, the same as in 2008, which is better than the declines forecast for other IT goods and services.

• Communications equipment investment will shrink. Purchases of routers, switches, private branch exchanges (PBXs), videoconferencing equipment, and unified communications equipment will fall to $353 billion in 2009, a 3 percent decline from $364 billion in 2008.

• Computer equipment investment will see the biggest slowdown in growth. Purchases of personal computers, servers, storage devices, and peripherals will slip by 4 percent to $434 billion in 2009, from $450 billion in 2008.

• Global IT services and outsourcing will decline. Governments and businesses will buy $484 billion of IT consulting, systems integration, and outsourcing services in 2009, 3 percent less than in 2008. IT outsourcing services will do a bit better than IT consulting and systems integration services, with the latter vulnerable to the slowdown in purchases of software to be implemented and integrated.

The report “Global IT Market Outlook: 2009” also provides projections for 2009 IT spending for the 15 countries that are the largest markets for IT goods and services.

In addition, it draws comparisons between the “BRIC” markets of Brazil, Russia, India, and China and what Forrester calls the “Tech Twelve” markets, which use technology most intensively relative to the economy. The report projects that the Tech Twelve markets will do better in 2010 than the BRICs and is based on Forrester’s analysis of data from the U.S. Department of Commerce, the Organisation for Economic Co-operation and Development (OECD), and other sources. Forrester also analyzed the financial reports of 49 large IT vendors.


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Consulting Times – January 2009

by Editor 1/13/2009 4:36:00 PM

The January issue of Consulting Times is available at

These are some of the topics Consulting Times covers this month:

  • How to grow a recruitment business in a downturn
  • Accenture's results in the first quarter
  • Employers' view on long working hours as opposed to productivity
  • How to be liked
  • Benefits of membership in professional bodies
  • Consultancy awards ceremonies
  • Impact of recession on the consulting sector
  • The outlook for 2009

To start reading this month’s issue in PDF format please go to:  

To view the web version please go to:

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Top UK IT services vendors in 2008

by Editor 1/13/2009 4:31:00 PM
EDS took the largest share of the IT services market in the UK last year before it was acquired by Hewlett-Packard, according to a new report titled ‘Market Trends 2088: competitive landscape,' released by the global consulting firm Ovum last week. On the list of top IT vendors in 2008, IBM came in second Capgemini was the third.

In spite of having leading rank, EDS experienced negative growth and witnessed its market share slip. Several other IT services companies, including Fujitsu and Logica, also struggled in this respect, while Steria, Capita and Tata Consultancy Services (TCS) showed the strongest growth.

Dr Alexander Simkin, senior analyst at Ovum and author of the report, recommended courses of action for IT vendors this year:

“There were mega-deals, particularly in the public sector, that turned out to be poisoned chalices in 2008. IT services vendors will need to bid more selectively going forward if they are to avoid repeating this year’s mistakes. Imprudent bidding, portfolio and go-to-market strategies at this stage will prove especially damaging to revenue growth as the UK economy worsens in 2009.”

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SAP clients move ahead with systems upgrade despite the economy

by Editor 1/13/2009 4:28:00 PM
A new survey conducted by Software as a Service (SaaS) provider Panaya, Inc. indicates that SAP clients are moving ahead with plans to upgrade their SAP systems to SAP ERP 6.0 despite the economic crisis.

The SaaS provider included 152 European and North American SAP customers and system integrators in the survey. The results show that nearly three out of every four SAP upgrade projects are still on schedule and only 11 percent are postponed beyond 2009.

Among the companies that are moving ahead with the SAP upgrade, the most frequent reason for upgrading is ''the end of maintenance'' and 28 percent of the companies are looking to complete the project with a lower budget. The top challenges among the firms included in the survey are estimating the upgrade project/cost effort (40 percent), justifying the project budget (36 percent), and assessing the impact on existing solutions (21 percent).

A free copy of the survey results in available at the Panaya website.

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IT executives losing ground on salary

by Editor 1/9/2009 3:54:00 PM
IT consulting firm Janco has revealed the results of a new salary study. According to the findings of the Utah-based consulting firm, the mean compensation for chief information officers in large companies is down 6.11 percent since last year. The salaries of IT executives in mid-sized businesses have decreased almost 5 percent.

“The job market for IT professionals is one of the worst that I have seen since the late 1970s. There is a surplus of IT talent and companies are in a cost-cutting mode. The dot-com bubble was a cake walk compared to this job market,” Janco Associates chief executive Victor Janulaitis said in a statement.

The IT consulting firm included 231 organizations in the salary study and collected information from filings submitted to the Securities and Exchange Commission.

They also compiled a list of the best paid people working in the information technology sector. Here they are:

  • Larry Kittelberger, senior vice president of technology and operations at Honeywell International Inc., with a salary of nearly $600,000 and total compensation of $6.4 million.
  • Joseph Antonellis, CIO and vice chairman at State Street Corp., with a $669,000 salary and $6.3 million in total compensation.
  • Glen Salow, executive vice president of service delivery and technology at Ameriprise Financial Inc., with a salary of $475,000 and total compensation of just over $6 million.
  • Timothy Shack, who currently is listed on The PNC Financial Services Group Inc.'s Web site as chairman of the company's PNC Global Investment Servicing unit. In a previous SEC filing, Shack was identified as PNC's CIO, with a reported salary of $510,000 and total compensation of nearly $6 million.
  • W. Roy Dunbar, who received a salary of $600,000 and total compensation of $5.2 million as CIO at MasterCard International Inc. Dunbar was named CEO of Network Solutions LLC last January.
  • Bob DeRodes, who received $715,192 in salary and nearly $5.2 million in total compensation before leaving his job as executive vice president and CIO at The Home Depot Inc. last year. DeRodes is now chief technology officer at First Data Corp.
  • Harvey DeMovick, CIO and executive vice president at Coventry Health Care Inc., with a salary of $600,00 and total compensation of nearly $4.7 million.
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Capgemini Consulting appoints four new vice presidents

by Editor 1/7/2009 1:51:00 PM
Capgemini Consulting has recruited four new vice presidents to strengthen its Energy, Government, Marketing and Transformation sector services.

Martin Charters is the new Vice President of Government and Public Services. He previously served as Head of Health at Atos Consulting and has 18 years of experience working in the health sector.

Sherif Choudhry, the new Vice President of Marketing, Sales and Services, has worked for several global IT and consulting firms, including Unisys, Ernst & Young and Accenture. His last job was at Accenture, where he helmed CRM business architecture operations and was a thought leader in customer service transformation.

Phil Falato was appointed as the Vice President of Transformation Market Development. Prior to being recruited by Capgemini Consulting, he was a partner in Fujitsu's business transformation group and founder and head of the Lean Solutions Group.

Patrick Rowe, the new Vice President of the Energy and Utilities Sector, previously worked at IBM, where his major assignments mostly involved information technology and supply chain transformation.

Capgemini Consulting UK is the management consulting division of Capgemini UK plc.

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