11/23/2009 11:41:00 PM
CSC has signed an agreement with the UK's
Royal Mail Group to provide cloud computing information technology (IT)
services. The new agreement expands the company's current contract
signed with Royal Mail Group in 2003 to maintain its desktop computers
and manage and develop its servers, mainframes and IT processes.
The new contract is an industry first, with CSC being the first
Microsoft partner to lead and win a cloud computing services agreement
of this scale. Under terms of the contract, CSC will provide Royal Mail
Group's 30,000 employees with access to new IT services using
Microsoft's Business Productivity Online Suite (BPOS), part of
Microsoft Online Services. CSC will also provide first line helpdesk
CSC's cloud services are designed to help businesses easily and
securely adopt cloud computing solutions, allowing them to reduce the
costs of managing and maintaining business systems while giving them
access to the latest Microsoft Online Services including Microsoft
Exchange Online, Microsoft SharePoint Online, Microsoft Office
Communications Online and Microsoft Office Live Meeting.
Royal Mail Group's Head of Technology Service Delivery, Carol
Olney, said: "This deal forms part of Royal Mail's drive to invest in
new technology to improve efficiency and customer service."
"The Microsoft suite will give people across Royal Mail Group
the tools they need to do their jobs more effectively, enabling our
business units to collaborate with each other, partners and other
external organisations more freely, easily and securely while securing
"We are pleased to expand our relationship with Royal Mail Group and
deliver the benefits of cloud services," said Kevin Brown, vice
president and chief operating officer of CSC in the UK. "Working
collaboratively with Microsoft, we look forward to helping Royal Mail
Group lower operational costs and providing more flexibility in the
management of its IT systems."
"Public and private sector organizations, such as Royal Mail
Group, are moving their critical applications to Microsoft Online
Services in increasing numbers," said Ron Markezich, corporate vice
president at Microsoft. "Partners like CSC are important in helping our
customers take full advantage of the enterprise-grade capabilities and
flexibility Microsoft's cloud applications deliver."