Valueshore Spain launches initiative to provide a low-risk route to innovation through outsourcing

by Editor 2/9/2010 11:18:00 PM
Valueshore Spain, the Government-backed group of IT outsourcing consultancies, has today announced the launch of its outsourcing partner selection service which will help businesses identify the right partner to enable them to take advantage of the innovation and cost-savings available as a result of outsourcing IT projects to Spain. The service, which has been developed by a combination of both global and local IT consultancies, includes organising site visits, providing legal support and offering independent quality control during the course of the outsourcing project. 

Spain is fast becoming a leading IT outsourcing hub. Wage costs are approximately half those of the UK, and it has a number of key advantages over other nearshore and farshore destinations. The region’s geographical affinity to the UK means companies do not experience the problems of cross-timezone business, which can make communication and management impossible and travel expensive and slow. Furthermore, as EU protectionism increases outsourcing within the EU is sometimes the only option if companies do not want to contravene certain legislation in areas such as data protection.  In addition, there are no delays waiting for visas if staff need to work in both the UK and in Spain. Staff can also travel back and forth in the same day at a moments notice because of the excellent travel connections. Furthermore, the region has a long history of business and IT excellence. The top three business schools in Spain are listed as top ten worldwide by many sources. There is also no skills shortage with almost 20% of Spanish graduates aged 25-64 holding IT degrees, compared to 10% or less in any other European outsourcing destination. Furthermore, with all of these graduates having studied for their degrees using English language textbooks the standards of English are high. 

Euan Davis, principal analyst at Forrester Research, who compiled a recent report on nearshoring to Spain, said: “Our interviews when compiling the report revealed the attractiveness of Spain as a destination for IT service delivery. Firms rate Spain highly for the skill of its people, the strength of its technology infrastructure, its nearshore location, and its ability to scale. Although firms hire companies rather than countries, our interviews show that Spain offers the ingredients to make a nearshore strategy a success with competitive differentiators around its large skilled IT labour pool, industrialized software factories and domain expertise – particular in financial services, retail and utilities.”

Daniel Naoum, co-founder of Valueshore Spain, added: “If a business is outsourcing IT, it’s vital that the chosen region can offer something others cannot. There is little point outsourcing to a country with no proven track record in IT innovation.  Spain’s IT is ahead of other regions in many ways – for example government services have been online for over two years whereas most countries are only in the early stages of projects like these. On top of this, Spain isn’t saddled with legacy systems which enabled the country to leapfrog many others in Europe.  Particularly in areas such as banking – Spain is home four of the top five European banks in terms of cost income efficiency ratios and this is  largely down to our approach to IT. Spanish IT staff have a proven record in delivering innovative, successful IT projects on time and on budget. The likes of IBM, Accenture and Barclays are already taking advantage with IT hubs in the region. Our goal is to make this kind of success available to everyone.”
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Capgemini receives SAP certifications

by Editor 2/8/2010 10:39:00 PM
Capgemini has been certified by SAP AG as a provider of solution implementation based on the Run SAP methodology. Capgemini will incorporate the methodology into its implementation standards.

Run SAP is a phased methodology based on world-class knowledge. It is designed to provide best-practice procedures, content, services, training and tools for end-to-end solution operations, along with a standardized and proven implementation method. The Run SAP methodology focuses on application management, business process operations, and administration of SAP solutions. The methodology describes how support should be implemented across the lifecycle design, set-up, operations and optimization. In addition, with its best-practice documents for solution operations, it describes how to implement end-to-end solution operations for different SAP software-based business processes.

Capgemini also has been certified by SAP AG as a global provider of application management services after recent audits in North America, India and Spain. The certification reinforces Capgemini’s new service line, Application Lifecycle Management, which the Group recently launched to help clients manage the entire lifecycle of applications from development to maintenance, including testing, implementation and optimization.
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Infosys Technologies and Elan Pharmaceuticals apply co-creation model to transform discovery research

by Editor 2/3/2010 7:10:00 PM

Infosys Technologies Limited said that it will design and implement the Research Informatics System (RISe) at Elan Pharmaceuticals, Inc, a leading biotechnology company, to accelerate discovery research using a path-breaking co-creation engagement model that leverages Infosys’ existing intellectual property in this field.

"We are confident that partnering and collaborating with Infosys will create a comprehensive informatics platform for our discovery research needs," said Ajay Shah, Director – Research Informatics, Elan Pharmaceuticals. "We selected Infosys after a competitive Proof-of-Concept phase during which they fully established their credentials and investments in this changing field of discovery research, and demonstrated flexibility and maturity in terms of rapid application development using Agile and Scrum methodologies. With Infosys’ solution and engagement model, Elan will be able to lower costs for scientific operation and facilitate innovation.

As Elan’s informatics system, RISe will leverage Infosys’ Scientific Innovation Solution for knowledge collaboration. Novel ways to unlock disparate data spread across in-house research labs and other commercial or public sources will be presented to scientists in context of their research needs. This will result in, among other things, a customized registry, and inventory and a workflow management system for biological entities.

Elan and its research partners could realize significant gains in research productivity by focused and efficient selection of candidate drugs or biologics with the new RISe. Linking silos of heterogeneous data will not only contribute to a more effective selection process of biologics but could also reduce time to validate them clinically. Furthermore, the new system will reduce time spent on registering and experimenting with bio-entities, increase collaboration, and reduce chances of downstream failure.

Future versions of the software may enable integration of RISe with electronic lab notebook and analytical dashboards which will enable more efficient research knowledge management.

The co-creation engagement model enables Infosys to retain ownership of co-developed IP as part of the implementation. Relevant components of this reference implementation can be reused or repurposed by Infosys to deliver faster business benefits at other Life Sciences organizations.

"Elan’s vision to create a scalable research informatics system for scientists to collaborate better, dovetails perfectly with our investments in solutions that improve scientific innovation and our efforts to streamline discovery research," said R Arun Kumar, head of Infosys’ Global Life Sciences Practice, Infosys Technologies.

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