Deloitte ranked top in strategy, current offering and market presence for risk consulting and information security

by Editor 10/22/2010 4:10:00 PM
In a new report, "The Forrester Wave™: Information Security And Risk Consulting Services, Q3 2010," Forrester Research ranked Deloitte number one in all three important categories that were evaluated in the research: current offering, strategy, and market presence.

In the report, Forrester analysts place a particular emphasis on the consulting firm's strong client focus, technical expertise, and extensive service offerings, which set Deloitte apart from other companies in the risk and security consultancy space. "In Forrester's 75-criteria evaluation of information security and risk consulting service providers, we found that Deloitte led the pack because of its maniacal customer focus and deep technical expertise," the report states.

"(Deloitte) Client references pointed to flexibility, project management, and quality of relationships as areas of strength and contract terms and limited services in certain geographies as areas of potential improvement. Deloitte also attracts a more mature client base and excels in solving complex problems while consistently producing high-quality deliverables for its clients. If you have a large and complex environment and are dealing with complex issues that require an understanding of the business process and deep technical capabilities, you should look to Deloitte."

"Deloitte's vision of becoming the client's trusted partner, coupled with its extensive list of services and technical and business experience, separates it from the rest of the pack. Information security, privacy, and IT risk remain top corporate priorities for Deloitte, and this is evident in the company's recent investments. Deloitte also has an aggressive growth strategy, with plans to invest heavily in emerging areas in this space. It has an excellent customer support structure. Client references pointed to flexibility, project management, and quality of relationships as areas of strength and contract terms and limited services in certain geographies as areas of potential improvement. Deloitte also attracts a more mature client base and excels in solving complex problems while consistently producing high-quality deliverables for its clients. If you have a large and complex environment and are dealing with complex issues that require an understanding of the business process and deep technical capabilities, you should look to Deloitte."

"I am delighted with this independent recognition of Deloitte's market leadership in security and risk consulting," said Sundeep Nehra, leader for Information & Technology Risk at Deloitte Touche Tohmatsu India Private Limited. "It's no surprise to us that Forrester cited a 'maniacal customer focus and deep technical expertise' when awarding its top honors. Deloitte has made a substantial investment in this area, and clients are now reaping the benefits."

"We believe this recognition by Forrester provides additional evidence of Deloitte's exceptional capabilities, not just in security and risk consulting, but across the full range of professional services," said Sanjoy Sen, Clients and Markets Leader at Deloitte Touche Tohmatsu India Private Limited. "Deloitte continues to set a standard of excellence that client's value and competitors aspire to."

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Deloitte: Security executives making identity and access management tools top priority

by Editor 6/9/2010 11:39:00 AM
Deloitte has released the results of its 2010 security survey, entitled "The Faceless Threat," for which the consultancy's global financial services team surveyed senior information technology executives at more than 350 major financial institutions earlier this year.

The results show that senior security executives at the world's largest financial institutions are making investments in identity and access management tools their top security initiative this year. 44 percent of the executives surveyed cited this as their number one priority. 56 percent of the respondents said that their information security budget has increased.

Adel Melek, DTT Enterprise Risk Services, Global Financial Services Industry Leader, explained, "Institutions are far less confident that traditional controls will protect them, and with good reason. In the early days of information security, access control performed the function of a gatekeeper, essentially keeping the bad guys out. But it has now evolved far beyond that, especially in terms of more sophisticated levels of access, better access control reporting, and the ability to track what events took place, when, and by whom. Today, many organizations realize that simply entering a user ID and password is no longer adequate, especially for customers and business partners."

"Organizations are starting to recognize the importance of the information security function to business," he added. "The increasing sophistication of faceless threats, the change in the threat agents and players, and the decreasing level of competence required to pose a threat due to the availability of fraud tools on the Internet are all factors that have caused financial services organizations to evolve their security practices in many areas. The security environment is undergoing a metamorphosis."

Additional findings of the survey:

  • Data loss prevention has taken on greater urgency: Data loss is caused by an intended or unintended action on the part of an organization’s people. When asked to characterize their ability to thwart internal breaches, only 34 percent of respondents are “very confident”; however, that response rises to 56 percent when respondents are asked about their ability to thwart external breaches. Respondents indicate that, in addition to encryption, data loss prevention will be the most piloted technology in the next 12 months.
  • Regulatory compliance is a key priority for financial institutions: Financial institutions are clearly expecting more regulatory pressure. Respondents to the survey include regulatory and legislative compliance as one of their top five initiatives and are hiring more internal auditors to resolve internal and external audit findings in preparation.
  • Business alignment is still lacking: While 87 percent of respondents either have, or plan to have, a security strategy within the next 12 months, respondents reveal that security functions do not get input or involvement from the lines of business when the strategy is being developed; this indicates that strategy development tends to be driven by the security function rather than driven by business goals. Given this, as well as increased spending, the security function must now be prepared to demonstrate ROI to further cement this trend as well.
  • Insurers are ahead of banks in planning to tackle certain security initiatives: For the first time, Deloitte’s survey breaks out sector-based comparisons. While banks appear to have a stronger security posture than other financial services institutions, insurers are quickly catching up. Of key 2010 priorities, insurers have a bigger appetite for identity and access management (a priority by 51 percent of insurance organizations and only 44 percent of banks) and data loss prevention technologies (32 percent versus 25 percent).
  • For the first time, organizations appear eager to embrace emerging technologies to combat threats: Organizations are now proactively embracing new technologies as “early majority adopters,” where, in the past, they were content to be “late adopters.”
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Deloitte, Capgemini named SAP implementation leaders in new report

by Editor 10/13/2009 1:42:00 PM

IT consulting firms Deloitte and Capgemini are among the businesses that were named leading SAP implementation providers in the latest market report from Forrester Research, Inc, "The Forrester Wave™: SAP Implementation Providers, Q3 2009."

Forrester analysts used 60 different criteria to evaluate 18 SAP implementation providers and released a report that contains a thorough analysis of the SAP leaders' products and services.

The report reads, "Deloitte is a leader in SAP implementation services and particularly excels at the transformational and process consulting elements of implementations. Its Dbriefs executive seminar series and similar initiatives offer a way for firms to learn about industry trends and business drivers beyond just the technology. Deloitte has particular expertise in industries like food and beverage, manufacturing, aerospace and defense, automotive, life sciences, retail, government, utilities, and chemicals."

Stephan Raemaekers, DTT SAP Leader, commented, “Deloitte is honored to receive this outstanding recognition from such a respected industry research organization. The focus on our industry expertise and value for investment are particularly rewarding accolades. Deloitte professionals pride themselves in understanding their clients’ markets and individual businesses on a global basis, because they are convinced that this helps them deliver more value for the time and money they invest in world-class technology.”

Capgemini received similar accolades in Forrester's report, which states, "Capgemini offers a solid mix of technical expertise, strategy consulting, and ongoing maintenance, support, and hosting. The provider does a significant percentage of its work in EMEA, but also has strong presence across North America and Asia Pacific. Capgemini invests heavily in innovation around technical development such as cross-industry initiatives around SOA and its industry-specific 'Ready-to-Run' prebuilt solutions."

Renate Radon, Vice President, Global SAP Alliance Executive, Capgemini, said, "'It's a great achievement for Capgemini to be included as a leader in Forrester's SAP Implementation Providers Wave report. 'Our team of SAP professionals collaborate with our clients so that we're a true partner in their transformations, delivering a full range of services across the entire lifecycle of an SAP implementation to ensure that they receive efficient and effective technical solutions that support their business needs."

Find the latest SAP jobs on our IT job board.


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CSC to buy BearingPoint’s Brazilian consulting and systems integration unit

by Editor 7/14/2009 4:02:00 PM
Consulting firm BearingPoint, which filed for bankruptcy protection in February and sold its North American commercial services unit to PricewaterhouseCoopers last month, has now made an agreement to sell another one of its assets.

IT services firm Computer Sciences Corp. (CSC) announced on Friday that it has made a deal to buy BearingPoint's Brazilian business unit, which employs 550 people specializing in consulting and systems integration services. The unit has offices in Brasilia, Rio de Janeiro and Sao Paulo.

Financial details of the agreement were not disclosed. The deal is subject to approval by the bankruptcy court and is expected to be completed by the end of the month.

CSC Chairman, President and CEO Michael W. Laphen said: "We will establish a meaningful foothold in one of the world's largest emerging markets, add capabilities that extend and complement our own and position CSC for increased success both internationally and domestically."

This is the latest asset sale for BearingPoint in recent months. In May, Deloitte completed the acquisition of the consulting firm's public services unit in North America for $350 million. On Wednesday, IT services firm Keane Inc. said it had reached an agreement to acquire assets from BearingPoint's North American public services unit.

Find the latest IT consulting jobs on our job board.

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Deloitte report: Workforce reductions get deeper, more difficult to make

by Editor 5/6/2009 3:30:00 PM
Deloitte released a new study yesterday that shows how talent managers and high ranking executives worldwide are adapting their workforces to the economic crisis.

The study, “Managing Talent in a Turbulent Economy: Navigating a Course Through Rough Waters,” was conducted in association with Forbes Insights.

Here are the key findings on talent management in the present economic climate:

• Cutbacks and layoffs dominate the corporate talent agenda -- Nearly half (47 percent) of the 397 international executives questioned reported layoffs over the last three months, markedly more than those who had predicted layoffs (38 percent) in our January study. Of the companies surveyed that experienced layoffs in the last quarter, 71 percent expect more layoffs in the coming quarter.

• Workforce reductions get deeper and more difficult to make -- Forty-three percent of executives surveyed list "role necessity" as a key factor in making decisions about workforce reductions -- a 17 percentage point drop from January. Additionally, past and current performance is no guarantee of job security with less than half of managers surveyed (45 percent) reporting this is a top factor.

• Layoff survivors are also feeling the impact -- By strong margins, executives surveyed reported that over the next 12 months their companies are more likely to decrease rather than increase compensation levels (25 percent to 15 percent), benefit levels and packages (32 percent to 14 percent) and discretionary perks such as subsidized food and parking (39 percent to 12 percent). Corporate bonuses are also being pared back, with more than a third (35 percent) reporting they expect bonuses to decrease this year.

• The intersection between risk and talent remains a critical issue for all organizations surveyed -- By a 2:1 margin compared to total respondents, executives surveyed in CFO/Treasurer/Comptroller roles were more likely to disagree that employees in their firms knew how to identify fraud and other behaviors that could endanger their companies. The senior executives polled in the study expect significant challenges to persist and few of them believe that the worst is over as their workforce cuts are becoming deeper and harder to make.

Jeff Schwartz, principal, Human Capital, Deloitte Consulting LLP, says: “It is a true sign of the times as austerity measures now outrank efforts to increase sales and serve customers as top priorities for these executives. Even these companies' most skilled employees have begun to feel the pain of the weakened economy, and their managers are struggling with how best to align their workforces with the reality of what many expect to be a prolonged downturn."

The full report is available on Deloitte’s website.

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Deloitte: everything that depends on cyberspace is at risk

by Editor 4/30/2009 4:07:00 PM
Governments around the world need to address cybersecurity urgently in order to enable sustainable economic growth and mitigate the threat of disruption to government operations and commerce. According to the point of view “Cybersecurity: Everybody’s imperative. Protecting our economies, governments, and citizens,” published by Deloitte Touche Tohmatsu, everything that depends on cyberspace—from infrastructure to military operations and national security—is at risk.

“We need to act now to ensure the continued safety and security of a digital economy, our governments, and above all, our very nations,” said Greg Pellegrino, Deloitte Touche Tohmatsu Global Public Sector Industry Leader, and co-author of the point of view. “The stakes of not addressing cybersecurity now are high, and the risks of not doing it right are even higher. An inappropriate approach could foster isolation, the prospect of cyber-protectionism, and an inadequate balance between security and civil liberties," he added.

According to the report, an effective cybersecurity program would positively impact economies and governments around the world by encouraging global commerce and fostering better interaction between governments and those who are governed.

Cyber culture—fostered by the rapid growth of Internet enabled devices and machinery—is growing faster than cybersecurity, and it won’t slow down. Cyberspace, which began as an electronic add-on to other domains such as land or sea commerce, today is a domain unto itself. Private data, intellectual property, cyber infrastructure and even military and national security can be compromised by deliberate attacks, inadvertent security lapses, and the vulnerabilities of relatively immature, unregulated frontier—the global Internet.

A transnational solution to be addressed by public and private sector

“Governments around the world need to define the degree of international investment and cooperation between the public and private sectors to address this complex problem,” said Pellegrino. “The solution must be transnational and holistic, and it must involve more than technology.”

According to the Deloitte member firm subject matter experts interviewed for the point of view, governments must cooperate to set up uniform standards of protection around the world and partner with the private sector because most of the world’s online infrastructure is in corporate hands. Cybersecurity should also strike the right balance between security and civil liberties, educate and involve citizens to make them aware of the threats, and provide positive inducements to dissuade future cyber-criminals. Because of the crucial, strategic nature of the problem, the solution must involve top leadership in both governments and industry.

Incentives and accountability

The role of governments around the world in meeting this challenge is one of the issues raised in this report. The Deloitte specialists interviewed agree that the public sector should set standards that build better security and protection and should develop new laws on data privacy that align with the new reality. “Today’s cyber threat environment requires a sustained, strategic focus from a global perspective. Effective cybersecurity efforts will enhance global commerce, improve security of on-line transactions, increase protection of sensitive data, but more importantly, bolster trust, transparency and efficiency in government dealings with the private sector,” said co-author of the point of view Gary McAlum, retired Colonel U.S. Air Force, and Senior Manager, Security & Privacy Services, Deloitte & Touche, LLP.

However, those who don’t keep up with cybersecurity may not maintain a trusted relationship and, as a result, might find themselves isolated in an increasingly interdependent global economy, and give rise to a new cyber protectionism. Disparities in cyber risk management among countries can also affect trade: On the one hand, governments might deny potentially unsafe trading partners; on the other hand, some companies might get away from operating in overseas markets where they don’t feel their assets are protected.

“Governments must treat cybersecurity—and the changes in habits and lifestyle that go with it—as " whens," not "ifs." There's no question that we need to live with this. There’s no way back,” concluded Pellegrino.

For more information, view or download the full report, "Cybersecurity: Everbody's imperative."

For information on the recently released Obama cybersecurity report, visit "Securing cyberspace for the 44th presidency."

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Deloitte releases The Global Economic Outlook Report for Q2 2009

by Editor 4/28/2009 4:40:00 PM
Not since the 1930s has the policy response to a recession been as transformative as the current trend of government economic intervention around the world, according to a new report by Deloitte Touche Tohmatsu. The Global Economic Outlook Q2 2009 report, released today, shows reason for cautious optimism as government policies have begun to heal credit markets. However, the moderate success of global policy initiatives is overshadowed by the potential impact of demographic threats to global markets. According to the report, demographic threats will create new crisis management challenges in the near future.

The report reveals that some positive indications have begun to emerge. Global shipping rates have stabilized and modestly increased; risk spreads are far below their level of a few months ago; and in the United States, an unprecedented policy response is resetting the playing field.

“Although the crisis is affecting countries worldwide, all eyes are on the United States and whether the various stimulus and bank rescue plans are going to get the U.S. economy going again,” says Dr. Ira Kalish, Director of Global Economics, Deloitte Research, a subsidiary of Deloitte Services LP. “Whether the United States experiences a lost decade like Japan in the 1990s will depend on how quickly it addresses problems in the current banking system. Without private-sector lending, any government stimulus program eventually runs out of cash before the recovery becomes self-reinforcing.”

Despite some positive signs, there are still numerous indications that the crisis will continue, especially in emerging markets. The World Bank in its recent China quarterly update report cut its 2009 forecast for China to 6.5 percent, in large part because of an expected contraction in exports in 2009. On a larger scale, The IMF has forecast 2009 ASEAN-5 growth at 2.7 percent and the member countries are essentially taking the full brunt of the slowdown.

As reported by the Central Statistics Organization, India’s GDP growth in the third quarter of FY09 (Oct-Dec 2008) slowed to 5.3 percent compared to 7.6 in the previous quarter, which can be directly attributed to negative growth in the manufacturing and agriculture sectors, the latter contracting by 2.2 percent. Further, the Indian rupee has lost close to 25 percent of its value in less than a year, and exports have fallen consistently month-to-month since August 2008.

Brazil’s outlook, meanwhile, has been negatively impacted by a drop in domestic demand due to credit problems and their impact on domestic conditions, including capital flight.

“Many emerging markets are seeing fallout from the financial crisis that had not necessarily been anticipated,” explains Dr. Kalish. “Government intervention and cost-cutting will help most companies maintain and emerge from the crisis ready for growth. However, long-term challenges are already at play, and stimulus plans and other policy measures will only prove partly useful in ensuring future growth.”

The report maintains that while more pressing short-term issues dominate boardroom discussions across the globe, demographic challenges will likely make it harder to return to a sustainable growth path in the long term. Steps have to be taken now to be ahead of the game as the recovery unfolds.

“For the developing world, the race is on to achieve the standard of education and innovation needed to turn its young workers into a globally productive force,” writes Dr. Elisabeth Denison, senior economist, Deloitte Germany. “Unfortunately the financial crisis has stripped many of them of the necessary capital to invest in the future. As for the industrial nations, policies need to focus on solving the financing dilemma of demographic change and counteracting the impact of a shrinking labor force.”

To read the full report, including individual country reports, visit

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Management Consultancy Recruitment Channel Report 2009

by Editor 4/20/2009 4:46:00 PM has released the 2009 Management Consultancy Recruitment Channel Report. In its eighth year, the study aims to help consultancy recruiters and job candidates improve their odds in the job market in the challenging economic climate.

The Management Consultancy Recruitment Channel Report consists of two surveys: a survey of 877 management consulting job candidates from all the major consulting firms, including Accenture, Capgemini, PA Consulting, Deloitte, Ernst & Young, KPMG, PwC, EDS, IBM, Microsoft, Oracle and SAP, and a survey of 142 recruiters working in the consulting industry.

The report covers such areas as recruitment trends and budgets in the downturn, recruiters’ expectations, industry sectors expected to generate most recruitment activity within consulting, functional areas of consulting expected to be most active this year, most likely source of hires, retention rates in 2009, most frequent reasons why people leave consulting and most popular jobs they move on to, recruitment channels, candidate attraction, most popular recruitment channels, past, present and future trends in candidate application behaviour, candidate intentions, and most popular individual recruitment consultants, recruitment agencies and internet job site suppliers.

The Recruitment Channel Report, available at, is sponsored by Mindbench.  

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BearingPoint inches closer to finalizing deals with PwC and Deloitte

by Editor 4/20/2009 4:42:00 PM
Consulting firm BearingPoint has signed definitive agreements with PricewaterhouseCoopers, under which PwC will buy a portion of BearingPoint’s Commercial Services practice and related Global Delivery Centers in North America. The deal is worth $25 million.

The acquisition is expected to be complete by June 30, subject to the satisfaction of customary closing conditions and the rules of the bankruptcy court. This means that, if BearingPoint gets a better offer, it must consider it and get the court's approval.

On March 23, BearingPoint revealed a similar agreement with Deloitte, under which it would sell a portion of its Public Services practice in North America for $350 million. The acquisition was approved by the court on April 17, also subject to the satisfaction of closing conditions.

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Deloitte named a leader in information security consulting and IT risk consulting

by Editor 4/16/2009 4:14:00 PM
Deloitte, one of the world's leading professional services organizations, has been ranked as a leader among global information security and risk consulting service providers in a March 2009 report issued by Forrester Research Inc., an independent technology and market research company.

Deloitte member firms were recognized a leader in both information security consulting and IT risk consulting in The Forrester Wave: Information Security and IT Risk Consulting, Q1 2009 report. The Forrester reports evaluate information security and IT risk consulting service providers across a set of 72 criteria that are categorized under strategy, current offering and market presence. Deloitte member firms were ranked #1 in all three categories in both evaluations. Fourteen other service providers were compared in the report.

"Recognition by Forrester as a leader in the IT risk and security arena is gratifying, certainly. Deloitte is on the frontlines with our clients every day, helping them unleash the value of their information and data effectively and efficiently, and with the confidence and trust that their most valuable data assets are protected," said Ted DeZabala, national leader of Deloitte's Security & Privacy Services practice.

"We will continue to invest in resources and establish centers of excellence in areas such as identity and access management (IAM), privacy, data protection and application security to meet the needs of our clients in the ever-changing marketplace," DeZabala added.

Forrester specifically recognized that "Deloitte offers the best of both worlds by not only having an excellent understanding of the business, but by also having the ability to integrate an IT risk mindset and a deep technical expertise into its engagements." The report continues, Deloitte "has established itself as a global leader in offering complex, large-scale information security and IT risk services."

Mark Layton, global leader, Enterprise Risk Services group added, "Deloitte's global information security and risk services practices deploy established and cutting-edge methodologies, combined with insightful thought leadership and world class talent to deliver unmatched value to their clients. We are honored by Forrester's distinction and our member firms will strive to deliver the highest standard of services to their clients for years to come."

In the area of IT Risk Consulting, Forrester's report states: "Deloitte continues to invest in resources and establish centers of excellence in areas such as identity and access management (IAM), data protection, and application security. Deloitte also had the highest growth rate of 21% in FY08."

In the area of IT security consulting, Forrester's report states: "Deloitte stands as the leader in information security consulting as well, due to its depth and breadth of services, and, most importantly, because Deloitte is able to seamlessly integrate its understanding and knowledge of the business with its delivery capabilities in the security business."

"The Forrester report is really a comprehensive view of technology risk across an organization, and it reflects our thinking that to address today's risk challenges you need an organization that can operate across that continuum," said Robert Hansen, global leader, Control Assurance group. "Deloitte firms provide their clients with the capabilities to deal with all aspects of the technology risk spectrum, including IT controls over financial reporting, from the assessment and identification of risks, designing a strategy, implementing an architected solution and evaluating operating effectiveness."

For a copy of the report visit:,1002,cid%253D252819,00.html

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