Tata companies appoint consultancy majors to reduce carbon footprint

by Editor 5/8/2009 4:06:00 PM

The Tata group companies have launched a campaign to cut down their greenhouse gas emissions and appointed consulting giants McKinsey and Ernst & Young to help Tata’s top five polluting companies – Tata Motors, Tata Steel, Tata Chemicals, Tata Power and Tata Consultancy Services- reduce their carbon footprint. The five companies in question contribute 80 percent of the group’s overall carbon emissions.

The group has formed a special committee, with Irani at the helm, to steer the group’s green efforts and find ways for its member companies – about a hundred of them – to reduce emissions over a period of time.

Tata Sons director J J Irani said: “I must admit that we've been rather slow in catching up with the requirement of becoming a low-carbon economy. The Tatas are planning to play some role in understanding how we could reduce our emissions so that we can leave a better world for our children and grandchildren.”


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IBM named market leader in IT services in India

by Editor 2/25/2009 4:44:00 PM
Business and technology consulting firm IBM Global Services is the largest IT services vendor in India, with 10.8 percent of the market share in the sector, according to a new report from Springboard Research, titled "India IT Services Competing for Tomorrow's Market." 

Wipro (8.7 percent of the market share) and Tata Consultancy Services – CMC (6.1 percent) came in second and third. Other companies in the top ten include HP-EDS, HCL, Satyam and Siemens Information Systems Limited (SISL).

Wipro has chalked the highest growth among high profile IT vendors in 2008, over 43 percent.

The Indian IT services market is estimated to be worth $4.8 billion.

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Tata Consultancy and Cisco form strategic alliance

by Editor 2/10/2009 12:52:00 PM
Indian IT giant Tata Consultancy Services (TCS) and networking technology leader Cisco have announced a new strategic alliance. The two companies will jointly develop and deliver information technology service solutions to clients that will help their businesses build next-generation data centres by taking advantage of the network as a platform.

Tata Consultancy will build a new technology practice focused on Cisco's industry-leading data centre networking and security solutions.

The companies also announced the formation of a Cisco® Technology Lab at the TCS campus in Chennai, India.

Cisco and TCS are developing go-to-market solutions that meet the infrastructure and network requirements of global corporations. Both companies will invest in skills development and training labs to provide an end-to-end solution to meet customer requirements.

As part of the new practice, TCS will incorporate Cisco's Data Centre 3.0 technologies, with TCS' industry-leading IT services, business solutions and outsourcing. The practice will focus on helping customers develop next-generation virtualized data centres and achieve greater operational and energy efficiency. The companies will also explore new networking innovations to address the needs of large and small businesses for IT services.

"Customers are demanding greater dynamism from their IT infrastructure and application environment to address current challenges and to capitalize on opportunities whenever and wherever they emerge," said Mr. N Chandrasekaran, chief operating officer and executive director of TCS. "This strategic alliance will take advantage of Cisco's industry-leading data centre networking solutions and TCS' global network delivery model to help our customers increase the efficiency and agility of their IT operations."

"TCS is a global leader in the industry for delivering IT services that help customers gain greater efficiency and responsiveness of their business and shift investments to strategic initiatives that drive growth," said Mr. Wim Elfrink, chief globalisation officer and EVP, Cisco Services. "This strategic alliance illustrates Cisco commitment to building relationships with new partners in emerging parts of the world that will take advantage of new virtualised approaches such as 'software as a service.'"

The TCS and Cisco strategic alliance will initially focus on India as well as mutual enterprise customers in the United States and the United Kingdom in the key verticals of banking and finance services, telecom, and government as well as small and medium-sized business.

"TCS is our strategic partner for supporting our IT infrastructure, and we partner with Cisco for a range of their products and services. We are pleased that two of our leading technology and services providers have come together to form a strategic alliance which should greatly enhance our ability to meet our growing and diverse business needs," said Mr. Ramon Baez, vice president and CIO of Kimberly-Clark.

The Cisco Technology Lab in Chennai will allow TCS to develop network-based data centre solutions, test frameworks, develop skills and certify employees in Cisco data centre technologies. The lab will also allow Cisco and TCS to illustrate proof-of-concepts and IT and networking methodologies for client-specific business processes.

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Top UK IT services vendors in 2008

by Editor 1/13/2009 4:31:00 PM
EDS took the largest share of the IT services market in the UK last year before it was acquired by Hewlett-Packard, according to a new report titled ‘Market Trends 2088: competitive landscape,' released by the global consulting firm Ovum last week. On the list of top IT vendors in 2008, IBM came in second Capgemini was the third.

In spite of having leading rank, EDS experienced negative growth and witnessed its market share slip. Several other IT services companies, including Fujitsu and Logica, also struggled in this respect, while Steria, Capita and Tata Consultancy Services (TCS) showed the strongest growth.

Dr Alexander Simkin, senior analyst at Ovum and author of the report, recommended courses of action for IT vendors this year:

“There were mega-deals, particularly in the public sector, that turned out to be poisoned chalices in 2008. IT services vendors will need to bid more selectively going forward if they are to avoid repeating this year’s mistakes. Imprudent bidding, portfolio and go-to-market strategies at this stage will prove especially damaging to revenue growth as the UK economy worsens in 2009.”

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Tata Consultancy completes acquisition of CGSL

by Editor 1/7/2009 1:50:00 PM
Indian IT giant Tata Consultancy Services (TCS) has finalized the acquisition of Citigroup's interest in Citigroup Global Services Limited for the sum of $512 million. CGSL provides business process outsourcing services in the banking and financial sector and has more than 12,000 employees in India.

Furthermore, the IT consulting firm has signed an agreement with Citigroup and its affiliates to provide business process outsourcing services for $2.5 billion a year over the next 9.5 years. The firm has provided IT services to Citigroup since 1992 and is one of Citi's largest partners in the sector.

Tata Consultancy Services COO and Executive Director N. Chandrasekaran said: “This gives us the ability to offer an end-to-end, domain-led third-party solution for business operations to our large financial services clients. We will also work to create platforms for the future and integrate our strong domain expertise in operations along with our suite of products for the financial services sector.”

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IT firms increasing working hours in India

by Editor 11/25/2008 11:27:00 AM
Technology firms in India are increasing the number of working hours for their IT staff in an effort to earn additional monthly revenues per employee. IT employees are also being monitored more closely to make sure their breaks do not cut into their per-day productivity.

Tata Consultancy Services (TCS) is one of the IT consulting firms that has increased working hours from eight to nine. Accenture India will do the same starting January 1, 2009. Wipro's IT employees already work 9.5 hours a day, while Infosys has increased the number to 9.15 hours.

It wasn't, however, until now that the new working hour regulations were implemented and monitored so closely. “It’s sort of mandatory for us now to put in 9.5 hours of work a day,” says a Wipro employee. “Our HR seems to be monitoring it very closely these days and even a 15 minute shortage/delay is being noticed.”

Mohandas Pai, the head of human resources at Infosys Technologies, has confirmed that the company has taken stringent measures to make sure its IT staff put in the required 9.15 hours a day.

The IT firms believe that an increase in working hours will directly affect productivity and revenues. With an extra hour of work each day, IT employees will be putting in 22 extra hours a month. If their hour of work is billed at $20, their company will make an additional $440 a month per employee. This translates into Rs 22,000 of additional monthly revenues per employee for the company.

IT employees are not happy about the new work policy. “Some people are good and are capable of finishing even the extra work that is given to them in eight hours. So they are wondering why they should hang around for nine hours,” says an employee of Accenture India.

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IT consulting market hits a new high

by Editor 11/5/2008 12:03:00 PM
IT consulting jobs
The IT consulting market has an estimated net worth of $104 billion and appears poised to grow thanks to the current offshoring trend, according to a new report from Everest Research Institute and Bernstein Research.

What drives the demand for IT consulting, according to the study, is the shortage of IT talent in developed countries, as well as the growing sophistication of IT labour markets abroad. As a result, the offshorability of most IT consulting services to low-cost territories such as India, Eastern Europe and South America has risen.

Gaurav Gupta, country head and principal at the Everest Group, said: “As a result of globalisation, the industry is now looking at more and more specific IT consulting tasks that can be offshored.”

For the study, titled “Reading the Alphabet Soup: SI, PI, ERP, etc – The Changing Drivers of IT Consulting,” Everest and Bernstein did a market analysis and conducted a survey of 15 IT consulting firms, including Accenture, Atos Origin, CSC, Cognizant, EDS, Sapient, Tata Consultancy Services (TCS), and Wipro.

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Tata Consultancy Services to acquire Citigroup's BPO arm

by Editor 10/8/2008 3:40:00 PM
Tata Consultancy Services (TCS) has reached an agreement with Citigroup Inc., a global leader in financial services, to buy all the company's interest in Citigroup Global Services Limited (CGSL), the captive business processing outsourcing (BPO) arm of Citigroup, for approximately $505 million.

Citigroup has also signed a deal for Tata Consultancy to provide process outsourcing services to Citi and its affiliates through CGSL. TCS already provides application development, help desk, infrastructure support and other process outsourcing services to Citigroup.

CGSL is a banking sector leader in business processing outsourcing services. The company provides end-to-end process management across the BFS spectrum and a wide range of services to Citigroup's corporate, consumer and global wealth management enterprises around the world. It employs 12,000 people in India and expects to earn $278 million in 2008.

Tata Consultancy Services' chief executive S. Ramadorai said:

"This is a landmark acquisition for TCS, helping us not only acquire new capabilities in the banking domain but also underscoring the importance of our long-term, sustainable relationships with our large customers, including Citi. This transaction will complement our domain expertise and bring new capabilities to TCS that will help drive growth going forward."

Don Callahan, Citigroup's chief administrative officer, added:

"This is a great transaction that benefits all parties - Citi, our customers, our employees and TCS. Our customers require access to increasingly complex processing solutions and this relationship will achieve a 'best in class' technology model that capitalizes on both CGSL's expertise in financial services and TCS's expertise in process optimization. TCS will offer CGSL stronger growth potential and superior continued services to Citi clients around the world. This transaction is expected to help reduce operating expenses related to business processing and will allow us to focus on our core financial services competencies."

TCS' COO M. Chandrasekaran explained the benefits of the acquisition to Tata:

"The acquisition of CGSL has two immediate strategic benefits for TCS. It gives us the ability to offer a comprehensive end-to-end, domain-led solution for business operations of large financial services institutions. It also positions us well to create banking processing platforms by integrating our products and process capabilities. We welcome CGSL professionals into the TCS family, where they will be able to participate in the company's new growth endeavours."

The acquisition is going to be completed in the fourth quarter of 2008.

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Tata Consultancy signs a deal with Ericsson

by Editor 9/19/2008 2:27:00 PM
Indian IT services leader Tata Consultancy Services (TCS) has announced a new five-year global contract with telecommunications giant Ericsson. The deal will allow TCS to deliver application maintenance and development services for Ericsson’s internal IT operations.

“This engagement with Ericsson clearly demonstrates TCS’ unique value proposition as we drive more value for our European clients through increased services quality and greater alignment to their business needs,” said Amit Bajaj, Nordic Region director at TCS.

“Nordic companies are increasingly looking to service providers like TCS to create a compelling value and deliver consulting, IT services and product engineering synergistically through a single global service standard using TCS Global Network Delivery Model (GNDMTM).”

Part of the Tata Group, TCS provides IT and management consulting services to businesses in more than 53 countries. The services include application development and maintenance, architecture and technology consulting, e-business, infrastructure development and engineering.

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Infosys to recruit 25,000 new staff

by Editor 9/10/2008 4:36:00 PM
India’s second biggest IT services company Infosys plans to hire 25,000 new employees this year as well as make several “selective” acquisitions with the aim to increase revenue in Europe and narrow Tata Consultancy Services’ lead at home.

The company also intends to add capacity in Eastern Europe, China and Latin America and hire about a thousand people in China over the next few years.

Infosys’ CEO Senapathy Gopalakrishnan said: “We’re looking at consulting and geographical expansion in Europe and the emerging markets like India and the Middle East. We want to be very selective in acquisitions.”

Last month, Infosys revealed its plans to buy the UK-based SAP consultancy Axon Group Plc for £407.1. Unconfirmed reports suggest that it may face a rivalling bid from HCL Technologies.

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