Accenture wins seven-year application outsourcing contract with Dutch bank

by Editor 1/14/2009 4:58:00 PM
IT consulting firm Accenture has won a seven-year application outsourcing contract with Van Lanschot Bankiers, the oldest independent bank in the Netherlands. Under the terms of the multi-million dollar deal, Accenture will develop and maintain the Dutch bank's overall core banking applications, including asset and risk management and credit services.

The IT consultancy will also help the bank redesign its IT process in order to optimize its IT services and reduce IT spending.

Accenture will provide development, implementation and ongoing maintenance services for Van Lanschot Bankiers’ new and existing applications, including customer relationship management, internet, management information systems and back-office applications. The services will be provided through Accenture’s Global Delivery Network, which includes more than 50 delivery centers across five continents.

The deal is part of Van Lanschot Bankiers' IT transformation project, started under the bank's business transformation program with the aim to improve operational efficiency and customer service.

Hervé Auchère, a senior executive in Accenture’s Financial Services group, said: “Process and technology complexities are often the main reasons that IT organizations come up short in supporting overall business strategies. By initiating this IT transformation program and outsourcing its application maintenance and development to Accenture, Van Lanschot Bankiers will be able to create a simpler and more agile IT function which will help the bank deliver business value and achieve high performance.”

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