Deloitte named market leader in IT organization redesign consultancies report

by Editor 2/24/2009 4:44:00 PM
Consulting firm Deloitte was named a market leader in a in a January 2009 report on IT organization redesign consultancies, according to Forrester Research.

Forrester found that "Deloitte (and one other) lead the pack with the completeness of their methodologies, sophistication of their designs, and consistency and quality of execution." The company also recognized that "Deloitte provided the strongest methodology for transforming global organizations and determining what should be local versus global."

The Forrester report, titled "The Forrester Wave(TM): IT Organization Redesign Consultancies, Q1 2009," evaluates the relative capabilities and service offerings of seven leading IT organization redesign consultancies across a total of 40 criteria in three separate categories: current offering, strategy and market presence. Deloitte's IT organization redesign consulting engagements "showed significant sophistication in how IT really operates as well as flexibility to work at multiple levels in the organization and for different industries and types of companies."

"We are honored Forrester recognized Deloitte for our firms' capabilities as a leader in this space," said Jeff Schwartz, principal with Deloitte Consulting LLP and the global leader of the Organization and Change service line. "Our approach combines our experience, knowledge and skills throughout the IT organization design lifecycle from business case and design through implementation and leverages our commitment to IT leaders, organization design and the industry specific challenges our clients face."

According to the report, "Deloitte is proficient at both business and IT transformations and in melding the two together." Forrester specifically stated that Deloitte's "methodology is disciplined and complete, and it possesses a huge knowledge base of reusable assets that the consultants use appropriately."

"The IT Organization Design offering of our member firms integrates 'best in class' IT organization design capabilities from our Technology Strategy service line and global organization and change capabilities from our Human Capital service area," noted Peter Blatman, principal with Deloitte Consulting. "Our firms' broad IT experience, knowledge and skills allows them to help their clients address IT organization design in the context of their entire IT Operating Model (people, processes and systems)."

The report highlighted that "Deloitte (and two others) are the global leaders in the redesign of IT shops owing to their strong methodologies, quality of delivery, and ability to handle business and IT issues at all levels of the organization." Forrester continued to say that "all three providers invest heavily in developing expertise and reusable assets for these engagements."

For the complete report and Deloitte scorecard, please visit

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