Capgemini UK named Oracle's Partner of the Year

by Editor 3/19/2009 4:23:00 PM
Oracle UK has named Capgemini UK its Partner of the Year for Customer Service, acknowledging the consulting firm's achievements in providing innovative solutions and the success of Oracle technology with customers.

Capgemini is the biggest independent supplier of Oracle technologies and services in the UK.

"I'd like to offer a huge congratulations to Capgemini," said Alan Hartwell, Vice-President of Technology Solutions and Channels at Oracle UK. "They have demonstrated truly innovative solutions and are a great example of a company that has thought outside the box to bring true business value for customers. The Oracle PartnerNetwork strives to provide support, services and expertise that help our partners succeed and Capgemini has leveraged these elements to accelerate their business. We are proud to be involved with Capgemini and wish them the greatest success for the future."

"Capgemini continually invests in developing, implementing and training people in industry standard processes across our global support organisation," said Vivienne Eadie, Delivery Centre Director, Capgemini Outsourcing Services. “When Oracle announced the Support Champion Certification, we encouraged both our support and development staff to undertake the training. We have noticed many benefits including reduced resolution times, more consistency of processes and a wider appreciation of the latest support tools available. Ultimately, this has helped Capgemini to enhance the service we deliver to our clients."

Alan Forder, Public Sector Delivery Director, Capgemini Outsourcing Services, added: "This is yet another award that our Outsourcing Services Oracle Competency Centre has achieved over the last year. It is evidence of the hard work and dedication shown by the whole of the competency team that we have been recognised by Oracle in this way."

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